Any questions?
FAQ - Your questions and information
We only produce after we have received your order. The production time is about 5 working days. Shipping within Germany via DPD takes about 1-2 days and to other EU countries about 2-4 days.
Please note that the poster you order will be made especially for you. If you are unsure about the format or frame, please contact us beforehand.
You can return ordered items within 14 days of receipt.
The fee for this is €5.90 and will be deducted from your credit.
Of course, we will cover return shipping costs for defective or incorrectly delivered items.
Please register your return online here:
Please report the return to us in our online shop:
https://www.cosman-photocollection.com/apps/returns
Please note that the poster you order will be made especially for you. If you are unsure about the format or frame, please contact us beforehand.
You can return ordered items within 14 days of receipt.
The fee for this is €5.90 and will be deducted from your credit.
Of course, we will cover return shipping costs for defective or incorrectly delivered items.
We offer all common payment methods via Shopify Payments:
- Paypal
- Credit card
- Klarna invoice
- Google Pay
- Apple Pay
- Shop Payments
In Germany shipping per order is 5.90€.
In the other EU countries shipping costs 9.90€ :
- Denmark
- Austria
- France
- Belgium
- Italy
- Spain
- Netherlands
For orders over 50€ shipping is free.
The following frames are possible depending on the product variant:
Frame wood black matt 1.5cm
Frame Wood white 1.5cm
Frame Wood Oak Veneer 1.5cm
Frame Wood Black 3cm
Frame Wood white 3cm
object frame wood black 1.5cm
object frame oak wood 1.5cm
Our framed posters are printed on high-quality 240g photo paper with special UV-resistant ink.
The matching white passepartout of our posters is of high quality and, together with the motif and handmade frame, forms a very valuable element.
The pictures are framed by hand in Germany and are available in black/white and color prints with acrylic glass.
Contact
Do you have any further questions? Please contact us via our contact form or chat.
You can reach our customer service from Monday to Friday from 11 am to 5 pm by email
or phone at 040-20908867